Returns & Cancellations

Returns & Exchanges

  • The item must be 100% unused.
  • Item must be sent back within 10 days of receipt. 
  • All items must still be accompanied by original packaging.
  • All returns & exchanges must be clean. Processing will be delayed & a $150 cleaning fee will be charged if items are not in new condition. 
  • For exchanges, items must accompany a receipt with a requested size change. 
  • Shipping charges are non refundable. 

Cancellations 

  • Pre Orders have a 10 day timeline from the time the order was placed to be canceled. Cancellations for all pre orders after the 10 day cut off will be charged a 30% restocking fee of the purchase price. 
  •  A Customised boot is considered any boot that is ordered in any size that is not off the shelf or any colour other than omega black. 
  •  Full custom boots & customised boots are non refundable but you will never be left with a boot that does not fit. If for any reason the boot does not fit we will re make the boot on the house. 
  • All items on sale are final sale. No credits or exchanges will be given. 

 

Returns & Exchanges must be sent to:
Alberto Fasciani USA
Attn: Returns
3585 SW 38th Terr, Unti N 108, Ocala, FL 34474 
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