Returns - Exchanges - Cancellations

Returns - Exchanges - Cancellations 

• The item must be 100% unused.
• Item must be sent back within 10 days of receipt. 
• All items must still be accompanied by original packaging.
• All returns & exchanges must be clean. 
• For exchanges, items must accompany a receipt with a requested size change. 
• Shipping charges are non refundable. 
• Pre Orders have a 10 day timeline from the time the order was placed to be canceled. Cancellations for all pre orders on standard, semi custom, and full custom boots cannot be canceled after the 10 day cutoff. 
• All Pre Orders are subject to a restocking fee. More information about that can be found in our refund policy at the bottom of the page. 
• Semi Custom, Customised, & Full custom boots are non refundable. 
• Outlet Boots are final sale. They are a only available for exchange or store credit.