Warranty & Repairs – Alberto Fasciani USA

COVID has effected all of our lives. We are doing our best to help everyone as quickly and as well as we can. With delays effecting production and delivery for many brands, there are some things that do not go as planned. We kindly inform you that there MAY be a slight delay in delivery. Thank you for your understanding and patience. - The Team at Alberto Fasciani USA

Warranty & Repairs


Alberto Fasciani and his team are committed to their customers. They take pride in the quality and longevity of their boots.
  • ShowJumping boots have a 6 month warranty from the day of receipt for manufacturing or material defects.

  •  Dressage boots have a 1 year warranty from day of receipt for manufacturing or material defects.

  • Sports boots have a 6 month warranty from day of receipt for manufacturing or material defects.

 

The following items are not covered by the warranty:
  • Normal wear and tear.
  • Third party modifications to the boots.
  • Over-excessive wear.
  • Any boot that has any form of sticky spray product used on it. 
  • Items purchased from other distributors.
  • Outlet, clearance, or gently-used items.

We do offer repairs in house.

If your boots are in warranty please send them to the below address with an accompanied note stating the date of receipt & what needs fixed.

If your boots are out of warranty please email us at Admin@AlbertoFascianiUSA.com and we will send you a price list for repairs applicable for your boots. 

Alberto Fasciani USA attn: Repairs 

3585 SW 38th Terr, Unit N 108, Ocala, FL 34474


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